Before you find yourself stranded on the side of the road, it is a good idea to find a reliable roadside assistance company. Although this will require a little bit of contemplation and research, it’ll save you from a future headache and will help to ensure you’re able to react properly in the event of a breakdown. The towing industry is truly over saturated with options and this can make the selection process slightly complicated. How do you know which one is best for your specific situation? You should use the tips below to help you answer that question for yourself.
License And Insured
Before handing over your money, you should make sure that you’re actually working with a reliable towing company. This can surprisingly be a little easier than you might imagine. First and foremost, you’ll want to head online and visit your state’s official government website. Once you have, you’ll be able to find a professional license search. By punching in the company’s name and searching for their record, you’ll be able to see immediately whether or not they’re licensed in your state. If they’re not, don’t bother.
Also, you need to make sure the company is insured. In order to do this, you’ll need to speak with the company’s representative. Request to see proof of insurance and don’t agree to use their services, until they show it. Both of these are necessities and you shouldn’t do business with a towing company, which doesn’t have both.
Reference, Reviews and Word of Mouth
Learning about the experiences of past clients is always a good idea and will help you learn a lot about a company’s performance. This can be done in several different ways. You can head online and read reviews, which has been left by previous clients. You can also speak with your friends and family members. They might’ve worked with the company and know a thing or two about them. Also, it is essential to ask the company for references. This simple action will tell you exactly how trustworthy the company is. If they’re unwilling to provide you with this information, you need to be concerned.
Another good way to check a company’s reliability is by visiting their BBB website. The mass majority of companies have a specific website dedicated to them on the official website of the Better Business Bureau. By visiting this page, you’ll be able to see how many complaints have been logged against the company and how many are open and closed. If the company has a bad rating with the BBB, you’re most likely better off going elsewhere.
And of course, there are a few other things to take into account. You should learn about the company’s hours and availability. Will they be able to tow your vehicle in the middle of the night, if need be? Also, be sure to ask for quotes. Although price isn’t the most important factor, it cannot be ignored all together. Just put it on the backburner, until you’ve worked through the other steps above.
Once you’ve made it this far, you should be good to go. You can now rest assured knowing you’ve found a good towing company and that your money has been spent well.